We purchased our first home with the help of our realtor, Joanne. Working with Joanne was a joy. Joanne made the process of purchasing a home easier. She explained and educated us from the beginning and prepared us very well in facing the hurdles of purchasing a home. She was there in every step of the way. Everything she said became true. Joanne showed that she really cared about us and her main interest was to get the right house for us. She went out of her way to make that happen. What's more, she advocated for us and looked after our best interest in the process of negotiations. She communicated to the other agents our wishes and she defended us against all obstacles. Joanne was always easy to reach, was totally open to answer any questions and was flexible to meet with us. She is highly organized and professional about her work. At the beginning she told us to expect as long as 6 months to purchase the right house. We got our keys in the 3rd month working with her. Joanne is passionate about her work and has a lot of heart for doing things right and ethically. Her advice, great sense of humor, enthusiasm and patience is priceless.
Rafael P., Buyer
Joanne helped our daughter and her husband navigate the realities of first-time home buying in the Bay Area. Though we supported their process, she relieved us from the dual role of parent and authority on real estate decision making. She was knowledgeable and able to listen to their priorities. Five stars....Yeah!
Diane Lemen, Pleasant Hill (Mother of Buyer))
My husband and I worked with Joanne on the recent purchase of our home and found her to be an excellent realtor. She was thorough, prompt, straight-forward and honest and offered us very good advice on how to make our offer. She also recommended a fantastic broker and helped us with the loan approval process making it all very easy and painless. Her understanding of the condition of the home we wanted to purchase was also very helpful in our decision making process. With a contractor husband, she is well versed in home repairs and improvements. Definitely recommend for your home sale or next purchase!
Anna Louise Western, Pleasant Hill (Buyer)
We selected Joanne to help us sell our house and we are so glad we did. She had great ideas in marketing, staging and pricing our home, that resulted in three competitive, over asking, offers. She had an organized strategy, covered all of the bases, kept us safe in the process, and efficiently closed the deal. We are satisfied customers and highly recommend Joanne.
Scott Harriman, Hayward (Seller)
Joanne was amazing! I would recommend her to everyone. I was amazed how fast she was able to find a home for myself and my husband. She was easy to meet with even with our crazy work schedule. She was willing to spend the time -- showing us homes and even checking out homes if we seemed interested. When it came to the purchase of our home it could not have been easier. As a first time home-buyer she answered all our questions and our inspections were done in record time. She was very organized -- knew what she was talking about -- and most important, she wanted the best for us and put our needs at #1. If you want someone to work hard for you Joanne could not be better!! She found us our forever home!!
Jessica Lemen, Pleasant Hill (Buyer)
Joanne was instrumental in helping us not only find our dream home but in helping us to be competitive and come in with the right offer in this crazy time of buying. Joanne hung in there with us for quite a long time while we searched, she helped us narrow down our area and she was completely honest and forthcoming when we were getting discouraged at how long the process was taking. Another realtor would have probably guided us elsewhere just to make a sale! Joanne was excellent at dealing with other realtors and was able to network in the industry to find homes before they even came on the market. In the end we found our dream home and Joanne again was instrumental in working with the other realtor/sellers and the finance/title people to communicate all of our needs. I would definitely recommend Joanne, she is not only hardworking, but she is honest, has great communication skills and has a great sense of the market and what needs to go on to get the job done!
Juli Levesque, Pleasant Hill (Buyer)
My husband & I purchased our first home within six months of meeting Joanne. She won us over at an open house with her direct and honest answers to our questions. She crafted a creative offer that beat out our two competitors. She advocated for us when we needed her too. We are living in a neighborhood I never thought possible in part to her ability to get things done. Thank-you Joanne.
K & S, Walnut Creek (Buyers)
Joanne is just plain awesome. Our everyday lives can be pretty hectic with regular events and responsibilities, so dealing with real estate transactions on top of that can be extremely stressful (and I know, based on my first experience buying a house with a different agent)!! When my husband and I finally got serious about wanting to sell our house and move over the hill, I was really nervous about picking a new agent to get us through the process. After interviewing several just ‘average’ agents, we met Joanne at an open house and could tell right away that she was very sharp, professional and would work hard us, so we hired her shortly thereafter, and she did not disappoint! Not only did Joanne continually prove her worth by always exhibiting a high level of professionalism, honesty and knowledge of the markets we were dealing with, but we quickly discovered she was also very personable, trustworthy and she really, truly cared about our lives and our future. On top of all that Joanne is a great communicator and is incredibly attentive! I cannot even tell you how fantastic and comforting it was to have an agent always respond to your calls, texts or emails immediately. So I will say it again, Joanne is really awesome and you should definitely hire her! I know I will be recommending her to all my friends and family for their future real estate needs.
Kristi & Chris, Sellers/Buyers (Martinez)
I worked with Joanne to purchase and sell my home in Clayton. In both experiences I was able to completely rely on Joanne for her follow up and thoroughness in getting the job done quickly and accurately. She is trustworthy, knowledgeable, flexible and a good person to work with. I would highly recommend her services to my friends and family, which says a lot.
M. Ward, Buyer & Seller
My mom and I just recently found ourselves in a situation where we had to make the decision to stay in our current apartment that we had been renting for 20 years (about to incur a ridiculous rental increase) or it was time to finally pull the trigger and look for a place to call our own within a 3 month window. My mom had found Joanne during one of her regular Sunday house hunting adventures a year prior to our predicament and she kept in contact with us and stood out so much that we scheduled a meeting.That first meeting we put everything out on the table and Joanne was so refreshingly honest and open about what our options would be (especially with the limited time we had) and what our next steps should be. Joanne has put together an extremely helpful handbook outlining the home buying process, suggested list of reliable lenders, and definitions for the jargon that we’d be hearing.Joanne took us house hunting every weekend (the only time I was available) and came prepared to every location knowing the back-story and having done her research and was ready to answer our questions. She had our ideal place in mind and scoped out which dwellings would best suite our needs, taking into account commute time, outside environment, integrity of the property etc.. Joanne was fabulous at keeping open communication lines with us and keeping us up to date.When we found the perfect property and decided to take a look at it, the moment we walked in the door we saw stacks of realtor cards indicating how many people had already come to look at this house (2nd day on the market) it was incredibly intimidating. We started going through the paperwork and decided we wanted to bid on this house. Joanne got everything ready for us and walked us through the process sitting with us as we signed the stack of papers and walking us through the documents and what they meant. At the end of the submission day, Joanne had told us that the house received 47 other offers in addition to ours. Three days later, late on a Saturday night, I received a call from Joanne saying that our offer had made top 10 and by Sunday afternoon we had been notified that we had moved to top 4 offers that they were considering. My mom and I were in complete shock and met with Joanne to discuss what our strategy should be when the counter offer came in. Joanne brought her experience to the table and guided us though our hesitation and inexperience in the home buying process and we came out on top. With Joanne’s persistence, guidance, negotiation strategies, and determination we received the news that we had won over the 47 other offers.Joanne’s help did not stop there, throughout the escrow process Joanne was there each step of the way and did not drop off the closer we got to closing, she stayed incredibly involved even after we got the keys in our hands to make sure everything was still going smoothly.I give Joanne an A++ for the work that she does, the experience that she brings to the table, and would absolutely recommend her to be your future realtor
J. Sevilia, Buyer