We purchased our first home with the help of our realtor, Joanne. Working with Joanne was a joy. Joanne made the process of purchasing a home easier. She explained and educated us from the beginning and prepared us very well in facing the hurdles of purchasing a home. She was there in every step of the way. Everything she said became true. Joanne showed that she really cared about us and her main interest was to get the right house for us. She went out of her way to make that happen. What’s more, she advocated for us and looked after our best interest in the process of negotiations. She communicated to the other agents our wishes and she defended us against all obstacles. Joanne was always easy to reach, was totally open to answer any questions and was flexible to meet with us. She is highly organized and professional about her work. At the beginning she told us to expect as long as 6 months to purchase the right house. We got our keys in the 3rd month working with her. Joanne is passionate about her work and has a lot of heart for doing things right and ethically. Her advice, great sense of humor, enthusiasm and patience is priceless.
Rafael & Cristi Padilla, Concord (Buyers)
We met Joanne a few weeks into the search for our first home. With an infant in arms, 9-5 jobs, and a lease running out, we were overwhelmed by the magnitude of the task at hand. We needed a compass to help us navigate the stormy waters of the Bay Area real estate market. Joanne became our compass. Right away, we were impressed with her knowledge of the market and her method of narrowing down the search parameters. We also appreciated her forthrightness dedication to her craft. She really listened to what we had to say and what kind of property we were looking for. We became her priority. She was easy to communicate with, quick to answer emails, and to return phone calls. She scheduled viewings around our busy schedule and did not hesitate to give us her honest opinion. Sometimes we would walk into a house that looked great on paper and right away Joanne would say "No, you don't want this property and here is why...". We knew she had our best interest at heart. She always reminded us that our purchase was an investment and kept us forward thinking, rather than narrowing our focus to what suits us in the here and now. It truly felt like we were a team with a common objective! Joanne was dedicated and worked tirelessly to get us into a well-built home we could afford in a nice neighborhood in a great school district. She made all the tough phone calls. She held our hands through the stressful process of appraisals, negotiations and inspections. She helped us to stay objective and not get emotional about any particular property. She was very patient with us - she even tolerated change of price range and preferred neighborhoods throughout our search! In the end, we learned a lot from her and from this experience. Joanne really went the extra mile to find us our dream home. We won't hesitate to give out her cards to family and friends.
Michael and Anna Lipzen, Martinez (First-Time Home Buyers)
Having just finished closing on a condo I just bought, I want to take this opportunity to praise the work that my realtor, Joanne Weil Heald, did to help make this happen. I found Joanne incredibly competent especially concerning laws and the process involved with foreclosures and quick sales. She was very thorough and meticulous with all the paper work and we got the condo in a very speedy manner. Perhaps the most important part of this process was Joanne’s personal involvement whereby she truly understood our needs and aspirations in finding the right home for us. I would recommend her highly to anyone looking to buy or sell a home and my next real estate purchase will definitely be with Joanne as my realtor.
Gaetano Piccolo, Walnut Creek (Buyer)
I would like you to know that I sold my home with the help of a competent and tough local Real Estate professional. JOANNE WEIL HEALD's knowledge of the Orinda real estate market coupled with her strong negotiating skills and unique marketing techniques sold my home for 7.5% over the list price and in only 8 days.I would like to highly recommend Joanne to you as a valuable resource in buying or selling real estate. She knows her stuff and works hard to see that her sellers get the highest possible price for their homes. We had a unique situation and Joanne guided us through the process efficiently fulfilling every one of our expectations.If you are considering selling your home, be sure to consider Joanne. You will not be disappointed.
Steven S. (Seller)
Joanne did a great job representing us when we purchased our home in Lafayette. In a very competitive market we were able to get a great home in a great neighborhood without a bidding war thanks to her strategy skills. Joanne is resourceful and full of energy and knowledge. Once our offer was accepted her many contacts were invaluable in making sure that there were no surprises in the future. Lastly, Joanne is always accessible and committed to find answers to questions and solutions to problems that pop-up.
Andrea, Lafayette (Buyer)
My wife Carol and I engaged Joanne Heald's services to help us sell my mother's condominium in Rossmoor, a retirement community in Walnut Creek, California. Working with her was a pleasure. We found Joanne knowledgeable, efficient, informative, and thorough. Through her tireless efforts, Joanne succeeded in effectuating the sale of the home remarkably quickly at a price that was satisfactory to us, while meeting the numerous specifications of the Rossmoor homeowner's association. During the entire process of our working with Joanne, we were continually impressed by her integrity and forthrightness. Joanne always kept her word. We would highly recommend Joanne Heald's services to anyone interested in purchasing or selling a home.
John & Carol Larimore, Pleasant Hill (Sellers)
My experience with Joanne was excellent. I found her to be very professional, conscientious, and detailed. She recently helped me sell a rental home in Brentwood, a market differing in dynamics and a distance from my community of Orinda. Joanne fully studied comparable sales and listing data for Brentwood, reviewed recent market history, and provided great advice on expectations and timing for selling a home that had been below purchase value for several years. Joanne's guidance during the listing period was also particularly insightful in determining how long to show the home, setting an offer deadline, and deciding on accepting an offer. Through her skills, I was able to meet my net sales proceeds objective.Joanne went above and beyond in other ways. During the entire process, Joanne was willing to travel to Brentwood and to work with the tenant, who remained in the home during the sale. She was fastidious in helping us prepare the home for an immaculate showing and utilized terrific photos in the listing. Importantly, Joanne paid close attention to contract and legal details, and made sure we met all obligations to ensure a good relationship with the buyers. Finally, she was always accessible when questions or issues arose, and was open and understanding about any personal aspects of the process. All in all, I would heartily recommend Joanne for her expertise, thoroughness, and availability. She was a pleasure to work with!
Susan Garell, Orinda (Seller)
Joanne worked with us on “upsizing” our home to accommodate our recently expanded family. She was extraordinarily helpful in leading us through the logistics of buying and selling – particularly in helping us figure out exactly what we wanted in our new house (and showing us dozens of properties in the process), counseling us on the financing, and troubleshooting issues at various steps along the way. Perhaps most importantly to us as working parents with small children, Joanne lightened the burden of the buying and selling process -- scheduling and attending appointments with numerous inspectors and contractors, working with us through the bidding process, even picking paint colors when we couldn’t handle any more details! -- as we simultaneously went into escrow on our new house and worked to prepare our former house for sale.I would recommend Joanne to anyone, but particularly to those who are new to the process of buying and/or selling – she was a fantastic guide, and we couldn’t be happier with our new home.
Nate & Jen Bennett, Lafayette (Buyers/Sellers)
Joanne is just plain awesome. Our everyday lives can be pretty hectic with regular events and responsibilities, so dealing with real estate transactions on top of that can be extremely stressful (and I know, based on my first experience buying a house with a different agent)!! When my husband and I finally got serious about wanting to sell our house and move over the hill, I was really nervous about picking a new agent to get us through the process. After interviewing several just ‘average’ agents, we met Joanne at an open house and could tell right away that she was very sharp, professional and would work hard us, so we hired her shortly thereafter, and she did not disappoint! Not only did Joanne continually prove her worth by always exhibiting a high level of professionalism, honesty and knowledge of the markets we were dealing with, but we quickly discovered she was also very personable, trustworthy and she really, truly cared about our lives and our future. On top of all that Joanne is a great communicator and is incredibly attentive! I cannot even tell you how fantastic and comforting it was to have an agent always respond to your calls, texts or emails immediately. So I will say it again, Joanne is really awesome and you should definitely hire her! I know I will be recommending her to all my friends and family for their future real estate needs.
Kristi & Chris, Martinez (Sellers/Buyers)
My husband & I purchased our first home within six months of meeting Joanne. She won us over at an open house with her direct and honest answers to our questions. She crafted a creative offer that beat out our two competitors. She advocated for us when we needed her too. We are living in a neighborhood I never thought possible in part to her ability to get things done. Thank-you Joanne.
K & S, Walnut Creek (Buyer)